❓ Frequently Asked Questions
Are you a professional manufacturer?
Yes, we have been established since 2008 and maintain a strong reputation for high-quality lighting production.
Can I request a sample for testing?
We provide samples free of charge, though delivery costs are covered by the customer. Providing an international express account is recommended for efficiency.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 1 metric ton per model, or as specified for specialized lighting profiles.
How do you ensure the quality of your products?
We utilize in-house production workshops, employ well-trained staff, and implement 100% online QC and final inspections to ensure zero defects.
What certifications do your products hold?
Our products are manufactured under strict standards and hold various certifications including ISO9001:2015, ISO14001:2015, and SGS.
What is the difference between theoretical and actual weight?
Actual weight includes the product and its packaging. Theoretical weight is calculated based on the technical drawings and meter-to-length ratios.