Frequently Asked Questions
Can I have a sample order for testing?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples need 1-3 days, while bulk order production time typically requires 1-2 weeks.
What kind of certifications do your products have?
We have Appearance patents, CE, ROHS, CCC, ISO9001, PSE, FCC, and EN certifications. We can also apply for specific certifications if the order quantity is sufficient.
How do you ship the goods and how long does it take?
Small orders are shipped via International Express (3-7 days). Bulk orders are shipped via Airline (5-7 days) or Sea Shipping (20-40 days).
Is it possible to print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample.
How do you handle quality control?
Quality is our top priority. Each product is fully assembled and carefully tested before packing and shipping to ensure the highest standards.
Guangyao Lighting
