Q1. When can I get the price?
We usually quote within 24 hours after we receive your inquiry.
Q2. Are your samples free or do they have a cost?
It depends on the products. For low-value products, we provide free samples with freight collect. For high-value items, sample costs apply but can be refunded after an order is placed.
Q3. What is your payment term?
We accept T/T with a 30% deposit and 70% balance before shipping.
Q4. Can you provide custom designs?
Yes. We can design custom packaging and carton boxes according to your specific requirements.
Q5. What is the lead time for mass production?
In off-peak season, it is within 25-30 days after deposit. In busy season, it is within 40-45 days. We strive for the fastest possible delivery.
Q6. Do you have a Minimum Order Quantity (MOQ)?
The MOQ is 3000pcs, though 1pc sample checking is also available.