Frequently Asked Questions
Q1: Is this LED neon strip suitable for outdoor use?
A: Yes, it features IP67 waterproof rating with anti-UV and salt resistance, making it ideal for outdoor decorative lighting.
Q2: Can the neon strip be bent in different directions?
A: Absolutely. It is designed for 3D free bending, allowing for complex shapes and architectural contours.
Q3: What is the warranty period for this product?
A: We provide a long-term warranty of 3 to 5 years, ensuring reliable performance and high quality.
Q4: Can I get samples before placing a bulk order?
A: Yes, samples can be supplied for quality evaluation. Please contact us to arrange the logistics.
Q5: How do you ensure the high quality of your products?
A: We maintain 100% online QC and a final inspection. Our facility is certified with ISO9001:2015 and ISO14001:2015 standards.
Q6: What are the available color temperatures?
A: The product supports a wide CCT range from 3000K to 6500K to meet various lighting requirements.