Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples need 3-5 days, while mass production typically requires 1-2 weeks for standard quantities. Larger orders may take 25-45 days.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Airline and sea shipping are also optional.
Is it OK to print my logo on the LED light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
What kind of guarantee do you offer for the products?
We offer a comprehensive 2-5 years warranty on our products depending on the specific model and requirements.
How do you deal with faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will send new lights or repair defective batch products.