Frequently Asked Questions
Q: Why choose our LED products over other suppliers?
We are an established LED manufacturer since 2011, focusing on high-quality production standards and reliable performance for international markets.
Q: Is it possible to request a sample order?
Yes, we welcome sample orders to test and check the quality of our lighting solutions.
Q: What are the available payment methods for new clients?
Orders can be processed via major payment platforms including T/T, Western Union, and other standard international payment options.
Q: How are the goods shipped and what is the delivery time?
We typically ship via DHL, UPS, FedEx, or TNT. Express delivery usually takes 5-7 days, while air-to-door shipping takes approximately 15 days.
Q: What kind of warranty is provided for these lights?
Our products come with a comprehensive warranty of 3 to 5 years depending on the specific model requirements.
Q: Are these lights suitable for extreme outdoor weather?
Yes, with an IP67 waterproof rating, these lights are designed specifically for permanent outdoor installation and weather resistance.
Guangyao Lighting
